April 1, 2014: Since 2009, the U.S. Department of Energy (DOE) and the electricity industry have jointly invested over $7.9 billion in 99 cost-shared Smart Grid Investment Grant projects. Tri-State Electric Membership Corporation’s (Tri-State) Smart Grid Investment Grant (SGIG) project has produced benefits for small, member-owned cooperatives and their customers in rural Georgia, North Carolina, and Tennessee in several ways. Customer satisfaction and services have improved; meter operations costs are down; write-offs from unpaid bills dropped in part because of a popular advanced bill payment (pre-pay) program; and lessons about how to accomplish smart meter deployments successfully were learned during project implementation
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