Congratulations to Patrick Dumas, from Viconics for winning The 2015 ControlTrends Best Technical Support Person, Small Manufacturer. Patrick is a Senior Technical Support Representative at Viconcis (Schneider Electric) Canada. Viconics Technologies Inc. headquartered in Montreal, Canada was founded 30 years ago in the field of industrial process controls. Viconics quickly became a leader in embedded micro controller-based technology and developed factory programmed, field-configurable stand-alone PI wall mounted temperature controllers. Congratulations once again, Patrick!