Working through the Freeze

As I mentioned in an earlier post, Atlanta has experienced some unusually bad winter weather this week.  For our friends in the Northern states, this would not be so much of a problem, but here in the South, since we experience this type of weather so infrequently, we are not very well equipped for it.  We started with 6-7 inches of snowfall on Sunday night/Monday morning, which was followed by freezing rain, thus creating a nice solid layer of ice on everything.  The problem since then has been the below freezing temperatures.  Solid ice on side streets, major roads and even interstates had many local businesses closed for 2-3 days. 

The weather definitely hindered our business, but I’m happy to say that our team pulled together to what we could do.  Since we have the technology and ability, our inside sales staff logged in and took calls from home.  Since UPS did not run for 2 1/2 days, we were not able to ship from our Atlanta office, but we were able to still take orders and source what we could to ship from our Orlando office.  As soon as UPS started a limited run on Wednesday, we had a few people make it in to the office to pick and pack shipments to make it out.  We also had our counter area open for pick ups.  As of today (Thursday), we are slowly getting back to normal.  We still have a few people who were not able to make it in, and UPS is still doing limited runs, but overall we’re getting back on track.  The majority of the remaining ice should melt this weekend when we finally get into the 40s, and we will be back to business as normal Monday morning. 

We would like to thank all of our customers for bearing with us during this time.  We appreciate your support and your continued business, even when we can’t operate on a normal schedule.


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