This year’s Summit will bring the opportunity to attend information-packed breakout sessions led by Niagara experts, a robust trade show filled with BAS and IoT industry leaders, and networking with others in the Niagara Community. We’ve just announced breakout sessions for the Developer Bootcamp, and the Business and Applications tracks.
ControlTalk NOW — Smart Buildings VideoCast and Podcast for week ending February 21, 2016 delivers another 2015 ControlTrends Awards highlight reel with videos of EasyIO, SkyFoundry, and Tridium receiving their trophies in Orlando. Product updates include DG Logik’s Project Assist 2.0, EasyIO’s EasyStack, and Honeywell WEB-8000 Controllers are now available. Fred Gordy uses the Jurassic Park goat attention-getter to illustrate a control system’s vulnerability; Lynxspring announces CICC Automation Technologies PVt. Ltd. as their premiere partner in India; the DOE releases a $25 million funding opportunity; and don’t miss the 2016 Niagara Summit’s early bird (2/29/2016) registration deadline.
EasyIO Europe’s EasyStack Update and Congratulations to EasyIO Europe B.V. on Your 10th Year Anniversary. EasyStack is a software technology that combines the core functionality of a Building Automation System (BAS) for connecting and controlling devices, with the added benefits of a Building Operating System (BOS) to manage and leverage data. The technology uses tagging and data modeling to provide unprecedented capabilities and functionally. The Haystack open standard also provides options and choices for the best combination of solutions from the wider collaborative Haystack community.
DG Logik Adds Data DVR Widget to Project Assist 2.0 for Facilities. Project Assist 2.0 has many features and benefits. One of the many features is the Data DVR Widget. This smart widget allows operators to easily rewind historical data and playback equipment performance exactly as it was at that point in time. By eliminating guesswork from identifying issues, Project Assist enables facility managers to minimize development time, reduce energy consumption, increase facility performance and save money. Click here for more information.
Lynxspring, Inc. Reaches Out to India, Announces Partnership with CICC Automation Technologies Pvt. Ltd. Lee’s Summit, MO and Mumbai, India — February 16, 2016 — Lynxspring, Inc., a premier developer and provider of open, IP-based control solutions for intelligent buildings, energy management, cyber protection and device-to-enterprise integration, today announced the appointment of CICC Automation Technologies Pvt. Ltd, as a Lynxspring Business Partner (LBP). The partnership extends Lynxspring’s enabling technologies in building automation, energy management and IoT to meet new opportunities provided by the infrastructure sector within India and the Middle East markets.
2015 ConttolTrends Awards Highlight: EasyIO Wins Wireless Product Solution of The Year. Congratulations to EASY IO and their EnOcean Product Solution of the Year Award! EasyIO’s EnOcean-based products, room and temperature sensors have been successfully incorporated into EasyIO’s BAS portfolio and perform without batteries and are engineered to operate maintenance-free. The radio signals from these sensors and switches can be transmitted wirelessly over a distance of up to 300 meters in the open and up to 30 meters inside buildings.
Where’s The Goat? If you’ve seen Jurassic Park you probably know what this line. If you haven’t, the scene is this… There is a goat that is tied to a stake on a platform with a cage around it and raised up from the ground inside the T-Rex cage. The goat is tied to the stake and of course the T-Rex eats the goat. So what in the world does this have to do with control systems? I have had the fortune of being able to speak at different events over the past couple of years and in an effort to explain to IT and OT how to protect control systems I used the Jurassic Park goat example in this context…
Honeywell WEB-8000 Controller is Now Available. Honeywell is pleased to introduce the WEB-8000 controller supported by the WEBs-N4.1 software. This next generation controller features a new design and the ability to scale for future needs. The WEB-8000 series controllers are easy to install and expand due to its flexible capacitive licensing. This controller is very secure as all data is encrypted, including the data stored in the microSD cards. Easy to scale and upgrade the capacity via licensing, without giving up more real estate. The controller can be used as WiFi access point or as a Client and all software and security updates are included with the software maintenance agreement.
2015 ControlTrends Award Highlight: SkyFoundry Wins Energy Savings Solution of the Year. Congratulations to SkyFoundry for winning the 2015 ControlTrends Energy Savings Solution of the Year. Paul Bergquist was on hand to receive the award. SkyFoundry’s SkySpark® Analytics Software automatically analyzes building, energy and equipment data to identify issues, faults and opportunities for improved performance and operational savings.
DOE Notice of Intent to Issue a $25,000,000 Funding Opportunity for Next Generation of Electric Machines. The Office of Energy Efficiency and Renewable Energy (EERE) intends to issue, on behalf of the Advanced Manufacturing Office (AMO), a Funding Opportunity Announcement (FOA) entitled “Next Generation of Electric Machines: Enabling Technologies.” The goal of EERE’s AMO is to partner with industry, small business, universities, regional entities, and other stakeholders to identify and invest in emerging clean energy technologies.
Niagara 2016 Summit Breakout Sessions Posted! This year’s Summit will bring the opportunity to attend information-packed breakout sessions led by Niagara experts, a robust trade show filled with BAS and IoT industry leaders, and networking with others in the Niagara Community. We’ve just announced breakout sessions for the Developer Bootcamp, and the Business and Applications tracks. Visit NiagaraSummit.com today for an overview and description of all breakout sessions. And, don’t forget… time is running out to take advantage of Early Bird registration! Register before February 29 to take advantage of discounted pricing.
2015 ControlTrends Awards Highlight: Tridium Niagara 4 Wins Innovative Product of The Year. Congratulations to Nino DiCosmo and the team at Tridium for winning the 2015 ControlTrends Innovative Product of The Year! Niagara 4 builds on the legacy of the Niagara Framework® in new and exciting ways. It’s less reliant on browser plug-ins, faster and easier to use. A truly open framework, Niagara 4 delivers a variety of notable improvements to help businesses take full advantage of the Internet of Things, including advanced visualization and new search, security and navigation tools. Well done, Tridium!
Congratulations to Nino DiCosmo and the team at Tridium for winning the 2015 ControlTrends Innovative Product of The Year! Niagara 4 builds on the legacy of the Niagara Framework® in new and exciting ways. It’s less reliant on browser plug-ins, faster and easier to use. A truly open framework, Niagara 4 delivers a variety of notable improvements to help businesses take full advantage of the Internet of Things, including advanced visualization and new search, security and navigation tools. Well done, Tridium!
CICC Automation Technologies Pvt. Ltd. Appointed Lynxspring Business Partner in India
Partnership extends Lynxspring’s enabling technologies in building automation, energy management and IoT to meet new opportunities within India and the Middle East
Lee’s Summit, MO and Mumbai, India — February 16, 2016 — Lynxspring, Inc. ( www.lynxspring.com ), a premier developer and provider of open, IP-based control solutions for intelligent buildings, energy management, cyber protection and device-to-enterprise integration, today announced the appointment of CICC Automation Technologies Pvt. Ltd, as a Lynxspring Business Partner (LBP). The partnership extends Lynxspring’s enabling technologies in building automation, energy management and IoT to meet new opportunities provided by the infrastructure sector within India and the Middle East markets.
As a Lynxspring Business Partner, CICC Automation Technologies will distribute and offer a full line of Lynxspring products, solutions, services and support. This includes Lynxspring’s JENEsys® Building Operating System, powered by the Niagara Framework®, an open, unified operating system specifically designed for commercial facilities that combine connectivity, integration and interoperability, supervision and control, energy management, visualization and actionable information (data & analytics) into a single architecture within a cyber-secured environment. Deployed globally in thousands of facilities including office buildings, government, and military bases, hotels, manufacturing plants, hospitals, retail, and schools/universities, the JENEsys® Building Operating System allows facility management organizations to continually build off the same network deployments and add additional applications as desired.
In addition, CICC Automation Technologies will have access to Lynxspring’s new Onyxx® Edge-to-Enterprise and IoT portfolio of bridges, gateways, appliances, modules, drivers and applications.
“We are pleased to have established this agreement with CICC. This announcement signals the start of an exciting time,” said Terry Swope, President and CEO of Lynxspring. “We are delighted to partner with CICC Automation Technologies and have been impressed with their professionalism, technical capabilities and drive for innovation. CICC has the expertise, reputation, the reach and the commitment to deliver in this market and together we look forward to making a positive impact on driving solutions that manage and operate facilities and equipment smarter, safer, securely, more efficiently, and at peak performance levels.”
CICC Automation Technologies, headquartered in Mumbai, India and with offices in the UAE and USA, is a master systems integrator and turnkey contractor offering solutions and services for today’s intelligent buildings and smart cities. CICC’s team of engineering and technology professionals use collective industry expertise to specify requirements, confirm business benefits and deliver on time and on budget projects. The company’s proven approach to project management, engineering, installation, commissioning and maintenance delivers multiple business benefits, reduces risk of failure and maximizes results.
“We are thrilled about this appointment and partnership. The combination of Lynxspring’s products and solutions with CICC Automation’s expertise and deployment capabilities shows our strong commitment to the market by offering full system solutions from world renowned brands backed up with inventory, training and product support for our customers that meet today’s facility operational challenges,” said Sameer Pradhan, Managing Director, CICC Automation Technologies. “Lynxspring and CICC ‘s synergy offers genuine benefit for our customers and the market in India.”
“CICC has earned a reputation for providing independent advice, the very best quality of product, professional service, and technical support to meet the demands of their customers,” added Marc Petock, Lynxspring’s Vice President of Marketing. “We are delighted to be working with such an innovative and experienced team who is ideally placed to service an exciting and growing market in which they are widely recognized. We are very pleased with the opportunity presented with CICC and look forward to a long and fruitful partnership.”
CICC Automation Technologies will be exhibiting in Hall #5, Stall M-20 at ACREX India 2016, February 25-27 in the Bombay Convention and Exhibition Centre (BCEC), Mumbai, India.
About Lynxspring, Inc.
Based in Lee’s Summit, Missouri and founded in 2002, Lynxspring is changing the way devices, systems, and people communicate and collaborate across enterprises and out to the edge The Internet of Things is changing our world and with it, our technologies. It is changing the way we manufacture, design, develop and deliver cyber security and building control systems, equipment, devices and applications—creating a world for the Intelligence of Things.
Embracing open, interoperable platforms, Lynxspring designs, manufactures and distributes JENEsys®, JENEsysONE™, LYNX CyberPRO™, Helixx™ and Onyxx™ brands of Internet-based automation and cyber security technology and edge-to-enterprise solutions for Building Automation, Energy Management, Cyber Threat and Security Protection, Equipment Control and other Specialty applications. Lynxspring’s technologies support open, multi-vendor interoperability that simplifies the automation and information architecture across the entire enterprise and significantly lowers automation and information infrastructure costs. More information is available at www.lynxspring.com.
About CICC Automation Technologies Pvt. Ltd.
Based in Mumbai, India, CICC is a unique systems integrator and turnkey contractor offering out-of-the-box solutions in Integrated Building Management Systems. CICC’s competent teams of engineering professionals use collective industry expertise to specify requirements, confirm business benefits and deliver on-time and on-budget projects. This proven approach to project management quantifies business benefits, reduces risk of failure and maximizes business results. More information is available at www.ciccautomation.com. CICC is also the producer of ControlTrends India (www.controltrends.in) and Sameer Pradhan serves as Director of ControlTrends India.
Vice President, Marketing
+1 (816) 347-3500
Keep an eye on 2016 Events with Ken’s Calendar!
30 Minutes with Lynxspring Webinar Series: Cyber Security from a Business Perspective. The next “30 Minutes with Lynxspring”, our monthly webinar series featuring Lynxspring subject-matter experts and special guests, is scheduled for Wednesday, February 17th at 12:00 PM CDT. February’s “30 Minutes with Lynxspring” will look at Cyber Security from a Business Perspective. Webinar by Marc Petock, Vice President Marketing, Lynxspring and Shaun Klann, Executive Vice President, Intelligent Buildings LLC. Register here!
Belimo Free Webinar Wednesday, February 17 at 1:00 EST: New ANSI 250 ePIV & Energy Valve – An Advanced Performance Solution for Higher Pressure Applications by Scott Reed, Product Manager. The ePIV and Energy Valve series offerings are now enhanced with the addition of ANSI 250 rated valve assemblies to accommodate high water pressure applications. Learn about the new ePIV and Energy Valve covering specifications, features, benefits, and ending with a question and answer session. Register here!
ACREX India 2016 will be conducted at the Bombay Convention and Exhibition Centre (BCEC), Mumbai, India. It is the largest permanent exhibition centre, in the private sector. The centre is ideally situated along the Western Express Highway in Goregaon and consists of four halls occupying over 45,000 Sq M of centrally air-conditioned space for conducting exhibitions. ACREX India is returning to Mumbai after the Sixteenth edition at Bangalore, where the event had participation from more than 25 Countries including Belgium, China, Czech Republic, Egypt, France, Germany, Italy, Japan, Korea, Malaysia, Saudi Arabia, Singapore, Spain, Switzerland, Taiwan, the Netherlands, UAE, UK, Ukraine and USA. Register here!
Upcoming Sierra Monitor Corporation Webinar: Taking Advantage of the Industrial Internet of Things (IIoT) Opportunity. The 2016 AHR Expo was a huge success with the introduction of our IIoT On-Ramp Suite! For those who were not able to see us in Orlando, this webinar will explain how you can use the IIoT to improve how you deliver remote service and support, drive product innovation, and develop new business models by take advantaging of the emerging IIoT opportunity. You can use the IIoT to improve how you deliver remote service and support, drive product innovation, and develop new business models. Wednesday, March 9, 2016 10:00 AM – 11:00 AM PST. Register here!
March 22-24, 2016 NFMT Baltimore, MD: NFMT 2016 returns to Baltimore, March 22-24 at the Baltimore Convention Center. We missed you last year, and hope you can make it this year. NFMT is your one opportunity a year to invest in your professional growth for free! You’ll learn from industry experts, reconnect with fellow facilities professionals and in only three days, immerse yourself in a premier educational program that other shows charge hundreds of dollars for. Register here!
Niagara Summit 2016, May 15-17, New Orleans Hyatt Regency. Dear valued member of the Niagara Community, mark your calendar and plan to join us for Niagara Summit 2016 in historic New Orleans! Every two years the Niagara Community comes together at the Niagara Summit to learn about advancements to the Niagara Framework®, network and learn from peers, and hear the latest on technology trends and news. What’s always a momentous occasion will be made all the more exciting in 2016 with the recent debut of Niagara 4 and newly released JACE® 8000. Register here!
ControlTalk NOW — Smart Buildings VideoCast and Podcast for week ending February 7, 2016 features interviews with Dr. Igor Mezic and John Norris of Ecorithm and Ken Sinclair, owner and editor of Automated Buildings, and Neptronic’s VP of Sales and Marketing, Luis Melgares, along with Andy McMillan’s presentation at the Connected Community Collaboration, a product update from Vykon. Of special note was the announcement of Sameer Pradhan as Director of ControlTrends India.
ControlTalk NOW interview with Dr. Igor Mezic, Chief Scientific and Technical Advisor, Co-Founder and John Morris, VP of Sales and Marketing of Ecorithm, a firm from Santa Barbara that is reshaping what it means to benchmark, showcase, and ensure occupant comfort, operational efficiency, and building health. Dr. Mezic is a world-renowned expert in the field of building energy efficiency. He is a Professor of Mechanical Engineering at University of California, Santa Barbara (UCSB). His major scientific contribution has been the development of operator-theoretic methods for analysis of complex dynamical systems, that led to a massive number of applications in “Big Data Dynamics” – a term he coined.
Ken Sinclair’s Automated Buildings February, 2016 Release: “Making it Mashable.” Ken Sinclair, owner and editor of Automated Buildings, applies the word mashable to the building automation world. Mashable, which the Urban Dictionary defines as “a term used to describe two or more online applications that work together and/or within each other.” February’s AB theme, “Making it Mashable,” addresses then, a very relevant concern — that as we sort through the maelstrom of exponential IoT technology impacting our industry, an industry that seeks optimality in every aspect of smart building control, data integration, and the maximum realization of energy and operational efficiencies — the question becomes, are we there yet? The technology certainly is, but our “mashability,” will ultimately answer yes or no for us.
VYKON Integrated Analytics Available Now on JACE Hardware. Latest version 1.1 includes advanced data visualization module! VYKON Integrated Analytics broke new ground when it was introduced. This innovative product uses real-time analytics at the edge (device level) to harness the enormous power of the Internet of Things. Today, Niagara users are even better positioned to capitalize on the IoT data explosion. Niagara AX Supervisors and select JACE® controllers now feature the latest version of VYKON Integrated Analytics with advanced data visualization.
Luis Melgares Details Neptronic’s New Multi-App Controller at 2016 AHR EXPO. Luis Melgares, VP of Sales and Marketing, updates the ControlTrends Community on Neptronic’s versatile Multi-App controller, able to provide stand-alone or networked control for all packaged AC RTUs, Heat Pump, Fan Coil Unit, and heating and cooling equipment applications, using a configuration set up with a greatly improved menu structure. No programming is required! Neptronic now manufactures the industry’s first Smart Duct Heater, which is networkable via BACnet and Modbus — a game-changing addition to their industry-leading portfolio of ball valves, actuators, and humidifiers.
2015 ControlTrends Awards Highlight: The Thermostat of the Year. Congratulations to Siemens. Their RDY 2000 Thermostat was voted the best commercial thermostat of the year by the global ControlTrends Community. The RDY 2000 can control conventional systems with up to three stages of heating and three stages of cooling, as well as heat pumps with up to two compressors and up to two stages of auxiliary heat. The RDY2000 also features outputs that control humidification/dehumidification equipment, maintain indoor air quality with optional CO2 sensor, and maximize energy savings with interface to economizer controls. Click here to see what makes the Siemens RDY 2000 so special.
Andy McMillan, president BACnet International (recently returned from China) opened the collaboratory discussions with an insight into how global transformation impacts all walks of life and summoned building automation professionals to be open, connected, collaborative, and receptive to transformation. As president of BACnet International, Andy works with users and suppliers to expand and enhance the BACnet community.
ControlTrends Introduces Sameer Pradhan, Director of ControlTrends India. ControlTrends was excited to announce that ControlTrends India has been formed and was absolutely delighted to introduce Sameer Pradhan as Director of ControlTrends India. The announcement took place at the 2015 ControlTrends Awards held the evening before the start of the AHR Expo 2016, in Orlando Florida. The global ControlTrends Community, particularly those located in the India and Southeast Asia regions, will be greatly enriched by Sameer’s visionary leadership and executive capabilities. ControlTrends India’s website www.controltrends.in is now fully operational.
Latest version 1.1 includes advanced data visualization module! VYKON Integrated Analytics broke new ground when it was introduced. This innovative product uses real-time analytics at the edge (device level) to harness the enormous power of the Internet of Things.
Today, Niagara users are even better positioned to capitalize on the IoT data explosion. Niagara AX Supervisors and select JACE® controllers now feature the latest version of VYKON Integrated Analytics with advanced data visualization.
Key advantages of the latest version:
* Available on JACE 600 series and Niagara AX Supervisors
* Offered with Niagara Analytics Explorer, an advanced data visualization module
* Supports a wide array of third-party visualization packages
* Includes e-learning training option
Introducing e-learning: Tridium is debuting an analytics e-learning training and virtual certification for Niagara AX-certified professionals, available with this version release.
A new data sheet with ordering information details the product’s key features.
Instructional video: Be sure to check out, “How to bring data to life using widgets and visualization tools.” This tech tip, and associated workstation available with purchase of VYKON Integrated Analytics, is presented by recognized industry expert James Johnson. (Niagara Community log in required)
VIEW TECH TIP VIDEO: Click to download the original VYKON Integrated Analytics brochure for comprehensive product information. Visit our website for more about how VYKON Integrated Analytics can help you turn big data into a big opportunity.
The 2015 ControlTrends Awards were held yesterday evening at Orlando’s Hard Rock Live, located at the door step to the amazing Universal Studios. Hard Rock Live was a most befitting venue to celebrate the heroes and superstars of our HVAC and the Building Automation industries. Marc Petock and Kimberly Brown co-hosted the awards ceremony that recognized the 2015 ControlTrends heroes and superstars of the HVAC and Building Automation industry. The 2015 seven Top Gun Awards recipients were recognized (separate post to follow) as was Ed Merwin, who received the coveted Petock Award. The ControlTrends Cyber Security Award went to SmartCore’s Fred Gordy and Lynxspring’s Marc Petock. The pinnacle event of the evening — Hans Kranz’s induction into the ControlTrends Awards Hall of Fame. Photo and video highlights to follow!
ControlTrends is delighted to present the 2015 ControlTrends Award winners:
Commercial Thermostat of the Year
VFD Manufacturer/Product of the Year
Peripheral Product of the Year
Building Automation VAV Controller of the Year Manufacturer or Product
Building Automation Plant/Equipment Controller of the Year
Wireless Product/Solution of the Year
Lighting Integration Provider/Solution of the Year
Blue Ridge Technologies
Energy Savings Solution Product of the Year
Innovative Product of the Year
Tridium Niagara 4
3rd Party Visualization Software of the Year
J2 Innovations FIN Builder
Building Analytics Software of the Year
Niagara Analytics Framework
Building Automation Control System of the Year
Johnson Controls FX
ControlTrends Systems Integrator of the Year
Hepta Systems, North America
Automation Integrated, Oklahoma City
Best Technical Support Person — Large Manufacturer
John Hutchey, Honeywell
Best Technical Support Person — Small Manufacturer
Patrick Dumas, Viconics
Best Technical Support Company — Large Manufacturer
Best Technical Support Company — Small Manufacturer
Blue Ridge Technologies
ControlTrends Executive of the Year — Large Manufacturer
Lars van der Haegen, Belimo
ControlTrends Executive of the Year — Small Manufacturer
Jason Briggs, J2 Innovations
ControlTrends Vendor of the Year — Large Manufacturer
ControlTrends Vendor of Year — Small Manufacturer
The PID Award (Passion, Integrity, and Dedication)
Mike Marston, EasyIO
Larry Andrinuas, Honeywell
The ControlTrends Community has again recognized Tridium’s President and General Manager, Nino DiCosmo (2014 ControlTrends Executive of the Year – Large Manufacturer) for his successful leadership of Tridium and the enormously successful global implementation of the Niagara 4 Framework, the leading open framework for innovation that takes connectivity to the next level. Tridium’s pioneering products and services are changing the way machines communicate with each other — and with you. This video captures Nino DiCosmo at the 2014 Niagara Summit in Las Vegas. The Tridium team has just announced the 2016 Niagara Summit will be held in New Orleans, LA, May 15-17, 2016 at the New Orleans Hyatt Regency. Congratulations Nino, once again!
ControlTalk NOW — Smart Buildings VideoCast and Podcast for week ending January 10, 2016 begins our direct focus on those people, products, and solutions — that you, our ControlTrends Community, have nominated for the 2015 ControlTrends Awards. We have three guest interview with Honeywell’s Larry Andriunas, Tridium Vykon’s Ed Merwin and Systems Integrator of the Year nominee McKenney’s. Next, we review the Executive of the Year category for both large and small manufacturers and the new Systems Integrator category, featuring seven of the top systems integrators. To ensure maximum dissemination and response, the 2015 ControlTrends Awards voting deadline has been extended till January 19th, 2016.
ControlTalk NOW’s first interview guest is Director of Commercial Sales at Honeywell and PID Nominee Larry Andriunas. Larry’s extensive HVAC experience as contractor installing and servicing systems give him a second perspective and understanding into the multitude of challenges facing the distribution and contracting industries. Additionally, Larry shares Honeywell’s philosophy on customer service and technical support and highlighting a few of the major contribtors, as well reviewing Honeywell’s next generation product platform.
ControlTalk NOW’s second interview guest is Director, Vykon Automation Energy Security at Tridium and PID Nominee Ed Merwin, one of the most venerated Building Automation and Smart Building Solutions experts in the industry (2013 ControlTrends PID Award Co-winner). Ed reviews the hardware platform and the built-in features of the JACE-8000 Vykon’s next generation controller, the Niagara 4 Platform, Tridium’s latest innovation — the Niagara Market Place, and the upcoming 2016 Niagara Summit to be held in New Orleans.
ControlTalk NOW’s third interview guest is McKenney’s Inc, with offices in Atlanta, GA and Charlotte, NC. Featuring Single-Source Reliability, McKenney’s has developed a wide-range of services for every stage of a building’s lifecycle — from Design and Build to Manage and Maintain. For over six decades, we’ve combined superior mechanical construction expertise and proven processes with professional engineers and skilled tradesmen to provide high-quality solutions and exceptional performance. We’re uniquely positioned to deliver single-source, full-service accountability for every project, every time.
About McKenney’s: Since 1948, we have been developing services and expertise to serve you at every stage of your building. Self-performance of all trades, in-house shops and over six decades of experience have made us the top choice in mechanical contractors, providing highly efficient mechanical systems and a full range of services that meet your unique needs.